Eligible Returns: Returns or exchanges are accepted within 7 days of delivery for defective, damaged, wrong or missing items, as well as for unused and resalable products.
Non-returnable Items: Used, worn, stained, customized or personal care items are not eligible for return.
To request a return or refund, please contact customer service within 7 days of receiving your order and provide photos or videos of the issue.
Return shipping is covered by us for quality-related issues; customers are responsible for return shipping for personal reasons.
Refunds will be processed within 3–7 business days after we receive and inspect the returned items.